Touchstone Mental Health Hosting Community Meeting Regarding Potential Move to 4001 38th Ave S

This Thursday, April 1st from 6-7pm Touchstone Mental Health will be hosting a virtual community meeting to answer neighbors questions regarding their proposed residential program at 4001 38th Ave S.

Zoom Meeting Info:


Meeting ID: 989 3692 9127

Passcode: 635348

To provide addition information prior to the meeting, Touchstone has shared responses to a number of frequently asked questions below:

Who does Touchstone serve in the program?  Touchstone serves adults ages 18 and older that have a mental illness.  Individuals are parents, siblings, sons and daughters of the Twin cities community.   Our residents have a wide variety of likes, interests, talents and goals.  We strive to provide a healing environment and have a dedicated team of staff that have worked at this site for a long time. 

I don’t know much about mental illness, so I’m concerned about people living on my block.

General Facts About Mental Illnesses (also see NAMI resource attached)

  • Mental Illnesses can affect persons of any age, race, religion or socioeconomic status.
  • About one in four American adults experiences an episode of mental illness per year.
  • Individuals with a mental illness are those around us – our neighbors, our friends, family and co-workers.
  • Four million children and adolescents in this country suffer from a serious mental health disorder that causes significant functional impairments at home, at school and with peers.
  • Common mental illnesses such as depression, anxiety, bipolar disorder, and post-traumatic stress disorders can affect an individual’s ability to function through their day.
  • Mental health disorders account for more disability that any other illness, including cancer and heart disease reports the Centers for Disease Control and Prevention (CDC).

What type of mental health issues do Touchstone residents have?   Most of the people served in residential treatment have major depression, post-partum depression or another mood disorder, such as bipolar or schizoaffective disorder. 

Does the location meet zoning requirements?  Yes, Touchstone has worked with the City of Minneapolis for 18 months to locate a property that meets zoning requirements.  We have applied for a conditional use permit and our residential programs needs to be located in an area zoned residential. Our application is hopefully being considered at an upcoming zoning meeting. 

Why did you choose the building for your program? The building can be remodeled to have 16 single rooms and there is an existing elevator.  The building is not occupied, so no one is being displaced.  The building has a lot of natural light and our architect has drafted plans that connect the outdoors to the interior of the building.   It is close to Minnehaha Ave which has good bus service, near restaurants, clinics and parks.  It is in the community many of our residents live in and want to return to.

Is a license required for this?  Yes, Touchstone has a license from the State of MN to provide residential treatment services in Bloomington, Minneapolis and Fridley. Our program directors are diligent in maintaining licensing standards.

How many residents will be served?  The program will serve 12- 16 people at a time which meets licensing standards.   People live at our program for up to 90 days.  This is there home during their stay and we work to provide a comfortable residential setting. 

How does residential treatment help people who experience mental health symptoms? Our highly effective program provides round-the -clock mental health services in a structured, supportive environment. Our services are designed to improve mental health stability, increase emotional and personal skills, and self-sufficiency.  We incorporate many aspects of health and wellness into our programs including art and music therapy.

What types of staff work in residential treatment?  Touchstone residential treatment has a program director, clinical director, nurses, counselors, food service coordinator,  leisure/recreation staff, and household managers.

Is the building locked in at night? Does it have security?  The building is locked at all times to keep our residents safe.  Residents have a key to enter the building, visitors need to call or ring the doorbell to enter. Our program is a voluntary program and people come and go to appointments throughout the day as their other neighbors would.  We have scheduled programming each day as well.  We will have motion lights at various points on the building to deter anyone from entering the property.  We have overnight staff that remain awake to monitor security and assist with resident concerns.

Where will people park?   Our staff will park on the street just as neighbors do. Very few residents have cars, and they are encouraged not to bring a car to residential treatment.

Will there be an outside area for residents? There is an outdoor space in the front of the building resident relaxation.  The area has shrubs and trees to create natural barriers for privacy.